Welcome to SEND US MONEY LLC. By accessing or using our mobile application or website ("Platform"), you agree to be bound by these Terms of Use. If you do not agree, do not use our Platform.
1. Company Information
SEND US MONEY LLC
16192 Coastal Highway, Lewes, DE, 19958
2. Services
We provide international money transfer services from the United States to select countries, along with access to travel, life, and commercial insurance services.
3. Eligibility
You must be at least 18 years old and reside in the U.S. to use our services.
4. Account Registration
You agree to provide accurate and complete information when creating your account and to keep this information updated.
5. User Conduct
You may not:
- Violate any laws or regulations.
- Use the service for illegal or fraudulent purposes.
- Interfere with the Platform's functionality or security.
6. Fees and Charges
Fees may apply to transactions and will be disclosed before you confirm a transfer.
7. Intellectual Property
All content on our Platform is the property of SEND US MONEY LLC and is protected by intellectual property laws.
8. Termination
We reserve the right to suspend or terminate your access if you violate these Terms.
9. Disclaimers and Limitation of Liability
We do not guarantee uninterrupted or error-free operation. Our liability is limited to the maximum extent permitted by law.
10. Governing Law
These Terms are governed by the laws of the State of Delaware.
11. Third-Party Services
The Send US Money App, website and Send US Money Services are owned and operated by Send US Money and are being provided to you expressly subject to this Agreement. By accessing, browsing and/or using Send US Money Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement and the Send US Money Privacy Policy, which may be found by visiting the Send US Money Privacy Policy, and that you agree to comply with all applicable laws and regulations.
In addition, by agreeing to this Agreement and the Send US Money Privacy Policy, you also agree to Cybrid's Privacy Policy, which may be reviewed by visiting https://www.cybrid.xyz/en/privacy-policy. The terms and conditions of this Agreement form an essential component of the arrangement between you and Send US Money. This Agreement governs your use of the Send US Money App and the Send US Money Services.
This Agreement does not apply to Customer Account and Cardholder Agreement (the "Bank Services"), each of which are provided by Cross River Bank, Member FDIC ("Cross River Bank,").
Please refer to the Cross River Bank deposit agreement for further information concerning the Bank Services and your privacy rights concerning the Bank Services. These may be accessed by visiting the Cross River Bank privacy policy. Cross River Bank is not a party to this Agreement and is neither responsible nor liable for the Send US Money Services provided by Send US Money or Cybrid pursuant to this Agreement or any other agreement you may have with Send US Money.
12. Contact
For questions: support@sendusmoney.us
SEND US MONEY LLC respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
- Personal identifiers (name, email, phone number)
- Transaction data
- Government-issued identification (if required for KYC/AML purposes)
- Location data (only when necessary to comply with regulations)
2. How We Use Your Information
- To process and complete remittance transactions
- To verify identity and comply with legal obligations
- To improve our services and user experience
- To detect and prevent fraud
3. Data Sharing and Disclosure
We may share your data with:
- Regulatory authorities, as required by law
- Payment processors and banking partners
- Service providers acting on our behalf
We do not sell or rent your personal information to third parties.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
5. Your Rights
You may request access, correction, or deletion of your data by contacting us at support@sendusmoney.us.
6. Children's Privacy
Our services are not intended for users under 18 years of age.
7. International Data Transfers
As a U.S.-based company, your data may be processed in the United States.
8. Changes to This Policy
We may update this policy from time to time. Changes will be notified through the app or our website.
9. Contact Us
SEND US MONEY LLC
16192 Coastal Highway, Lewes, DE, 19958
Email: support@sendusmoney.us